Privacy Policy
Privacy Policy
Effective Date: July 31, 2026
Welcome to Big City Trading . We operate the business-to-business (B2B) wholesale e-commerce platform hosted at dev12.byteiowebagency.com (the “Site”). We recognize that our commercial trading partners—including independent retailers, discount storefront owners, local pharmacies, hardware stores, grocery chains, and wholesale buyers—value their corporate data security and personal privacy. This website serves as a wholesale marketplace specializing in brand name closeouts, overstock liquidation inventory, and fast-moving seasonal merchandise. Consequently, the information we collect and manage primarily concerns commercial business entities, along with the personal data of the corporate representatives or authorized buyers who access our systems.
We are fully committed to protecting your organizational and personal privacy while maintaining a secure, safe, and fully transparent digital environment. This Privacy Policy details our data collection frameworks, storage protocols, sharing policies, and security measures. By applying for a wholesale merchant account, requesting pricing quotes, navigating our inventory of over 1,300 items, or purchasing bulk stock for nationwide delivery across Canada and the United States, you explicitly consent to the collection, use, and disclosure protocols defined in this document.
1. Comprehensive Information We Collect
To effectively manage our wholesale trading operations, verify corporate buyers, and fulfill bulk freight logistics, we must collect multiple data types. This information is gathered when you submit a wholesale buyer application, place an order, request customized quotes, or communicate directly with our service teams.
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Corporate and Business Identity Verification Data:
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Official Registered Business Name and doing-business-as (DBA) designations.
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Physical brick-and-mortar storefront locations, commercial corporate offices, and central distribution warehouse addresses.
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State or provincial business registration numbers, federal corporate tax identification numbers, and localized resale certificates or retail permit documentation.
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Corporate industry classifications (e.g., independent pharmacy, discount outlet, hardware supplier, grocery merchant).
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Authorized Buyer Personnel Information:
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Full legal first and last names of corporate officers, purchasing agents, inventory managers, or account administrators.
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Direct business telephone lines (such as 416-418-9963) and mobile contact numbers for delivery coordination.
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Primary corporate email communications (such as shalomauer@rogers.com) used for transactional invoices and dispatch alerts.
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Unique account management credentials, including system usernames, randomized account numbers, and encrypted security passwords.
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Commercial Transaction and Order History Data:
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Granular records of specific product lines browsed, individual inventory items added to digital shopping carts, and completed bulk wholesale purchases.
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Detailed item specifications matching your purchasing patterns (e.g., active apparel quantities, hosiery styles, cold-weather accessories, or seasonal footwear selections).
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Historically archived digital quote requests, specific custom price points negotiated, and formal bulk transaction records.
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Specific shipping manifest requests, customized delivery instructions, and preferred commercial freight handling protocols.
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Secure Payment Transaction Records:
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All credit cards, corporate bank transfers, and digital payment methods are securely managed through third-party transaction gateways.
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We do not archive, store, or view full credit card numbers or raw bank verification data on our native hosting servers.
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We retain highly minimized transaction metadata, including payment confirmation tokens, generalized billing addresses, and corresponding order values.
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Automated Technical Data and Analytics:
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Internet Protocol (IP) addresses, regional geographic location coordinates, and localized ISP routing profiles.
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Device-specific configurations, including internet browser types, application software versions, and operating system platforms.
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Granular website navigation tracking, including precise click streams, pages visited, time durations spent on inventory listings, and referring web addresses.
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2. Detailed Protocols for Using Your Information
We utilize the gathered commercial data and personal details strictly for legitimate business objectives, contractual execution, and legal compliance workflows. These operations ensure a streamlined B2B wholesale fulfillment system.
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Wholesale Merchant Evaluation and Account Maintenance:
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Reviewing incoming buyer applications to verify that applicants represent legitimate commercial enterprises, active retail stores, or authorized distributors.
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Preventing general consumer access to our confidential bulk pricing sheets, bulk price discounts, and specialized closeout catalogs.
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Maintaining, upgrading, and managing your active wholesale portal login credentials and historical merchant profile.
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Fulfillment of Bulk Orders and Supply Chain Logistics:
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Processing, packing, organizing, and managing bulk general merchandise shipments at our physical location (955 Alness St, Toronto, ON, M3J 2J1).
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Generating legal commercial invoices, customs documentation, shipping labels, and detailed freight packing slips.
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Coordinating nationwide freight transportation and regional parcel transit across Canadian provinces and U.S. states.
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Relaying real-time tracking updates, shipment delays, and warehouse departure notifications to your designated purchasing agents.
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B2B Client Care and Relationship Management:
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Responding to technical quote inquiries, pricing requests, stock availability checks, and general customer service questions.
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Resolving order discrepancies, coordinating item returns, issuing transaction credits, and managing product quality concerns.
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Gathering direct merchant reviews and feedback to optimize our inventory selections across seasonal and household categories.
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Strategic Marketing and Trade Communications:
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Distributing corporate updates regarding new closeout acquisitions, bulk inventory clearouts, and deep product discounts.
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Relaying announcements regarding trade show dates, allowing independent store buyers to coordinate in-person meetings with our team.
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Managing our opt-in email newsletter list to deliver actionable product availability sheets straight to your business inbox.
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Platform Security, Optimization, and Technical Maintenance:
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Monitoring web traffic patterns to diagnose server issues, optimize database load distribution, and enhance user experience.
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Collaborating with digital development agencies (including Byte-io) to build security features, fix software bugs, and improve site features.
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Preventing malicious security threats, blocking automated scraping of closeout pricing, and mitigating digital payment fraud.
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3. Authorized Disclosures and Sharing of Corporate Data
We strictly enforce a policy against selling, renting, leasing, or trading your business data to external marketing groups. Information sharing is restricted entirely to essential third-party service providers who assist us in executing core business operations.
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Third-Party Freight Carriers and Logistics Networks:
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We provide delivery addresses, corporate contact names, and business phone lines to regional shipping companies and freight brokers.
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These carriers use this information solely to plan freight routes, coordinate dock deliveries, and drop off heavy wholesale palettes safely.
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Secured Digital Payment Processors:
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We transmit transaction amounts and billing addresses to authorized financial networks to authorize corporate credit cards and bank transfers.
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These institutions operate under strict PCI-DSS safety standards and are legally barred from repurposing your financial information.
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Technical Agencies and Site Developers:
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Our verified software development partners (such as Byte-io) can access website data systems solely to perform server maintenance and implement website upgrades.
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These developers operate under strict confidentiality agreements and cannot use your business profile information for secondary purposes.
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Legal Mandates and Corporate Safety Requirements:
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We will share information if required by Canadian federal law, provincial regulations, U.S. federal laws, or official court subpoenas.
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Data may be disclosed to law enforcement to investigate unauthorized transactions, block fraudulent accounts, or protect the legal rights of our brand.
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4. Rigorous Data Security Frameworks
The protection of your corporate credentials and trading history is a core operational priority for our business. We apply layered administrative, physical, and technical safeguards at our Toronto facilities and across our web hosting architecture.
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Secure Web Encryption Standards:
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All communication between your internet browser and our platform is encrypted using Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology.
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This encryption safeguards your wholesale account credentials, order forms, and quote submissions from interception by unauthorized parties.
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Strict Access Control Frameworks:
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Access to database systems containing client data is restricted to authorized employees who require it for order packing or billing duties.
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